UnderCareWear hopes that you will be 100% pleased with your purchase.
We do not offer refunds on our products. Diapers are a medical device and cannot be returned once the package has been opened.
If you contact us either by phone or email and we determine that you have a "valid" reason why you wish to return a product for an exchange, the product must still be in its original sealed plastic bag.
You are also responsible the for return shipping fees as well as the shipping and handling fees associated with sending the product back to you.